Refund policy

Last Updated: September 9, 2026

Thank you for shopping with Cart by Choice. We want you to have a positive shopping experience. If you are not completely satisfied with your purchase, please review our policy below.

RETURNS

We accept eligible return requests within 30 days of delivery.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.
• The item must be returned with all original packaging, tags, accessories, and included materials.
• The item must not be damaged due to misuse, improper handling, or normal wear and tear.
• Proof of purchase or order information may be required.

Certain items may not be eligible for return, including personalized, custom-made, final-sale, clearance, or other non-returnable items where applicable.

RETURN PROCESS

To request a return, please contact us at:

[westmeadows457@gmail.com](mailto:westmeadows457@gmail.com)

Please include your order number, the item(s) you wish to return, and the reason for your return. We may provide additional return instructions before you send the item back.

Please do not send items back without contacting us first.

REFUNDS

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

SHIPPING COSTS

Original shipping charges are generally non-refundable unless the return is due to an incorrect, damaged, or defective item or where otherwise required by applicable law.

Customers may be responsible for return shipping costs unless we determine that the item was sent incorrectly or arrived damaged or defective.

DAMAGED OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at [westmeadows457@gmail.com](mailto:westmeadows457@gmail.com). Please include your order number and, when available, clear photos of the issue so we can review and assist you.

CANCELLATIONS

If you wish to cancel an order, please contact us as soon as possible. We will make reasonable efforts to cancel the order before it has been processed or shipped. Once an order has been shipped, it may no longer be eligible for cancellation and may instead be subject to our return policy.

CONTACT US

If you have questions about returns or refunds, please contact:

Cart by Choice
Email: westmeadows457@gmail.com